FAQ - Condition Grading
How do you assess the condition of an item and what do your descriptions mean?
We inspect each item carefully to assess its quality. An accepted item is then classified into one of three categories: Excellent/Pristine, Very Good, and Good.
All imperfections will be described in detail and/or visually declared. We like to make every sign of wear, even the slightest known. Transparency is key to LAB.
We aim to sell things without stains as much as possible, however if we feel the item is otherwise 99% amazing, we will make an exception.
Excellent Condition/Pristine means: Item shows no signs of being worn. Items in this category often still have original sales tags on them. (If the sales tag is on the item, it will be highlighted as Excellent with Tags.) Clothing is in perfect condition. Shoes and boots may have been worn inside and have light scuffing on the soles, but the leather is perfect. Handbags are in perfect condition. Jewelry shows no signs of being worn.
Very Good Condition means: Clothing shows signs of being dry cleaned (meaning some colour degradation). For shoes to be classified as very good, it means that the items have been used more than once, but only a few times. The shoes and boots have sole scuffing. The handbags may have slightly worn corners. The item has been used and very well taken care of. There are limited signs of wear that will be described in detail and visually declared in the product photo. The term slightly highlighted here. Jewelry may have slight scratches on the gold or silver, but the stones are still perfect.
Good Condition means: Clothing may have a very faint stain or ink mark. Shoes have clearly been used repeatedly, but are still without significant degradation. Jewelry has multiple scratches on gold and silver, but stones are fine. Handbags, the item has been used with visible signs of wear. There may be slight patina and other indications of use. All of which are either described in detail or visually declared in the product photos.
Are items clean?
We demand of all consignors that items be without stains or odour prior to accepting them. We do carefully inspect every item, but cannot guarantee they have been professionally dry-cleaned immediately prior to submission. We can, however, guarantee the quality of the item and the condition.
How do you price?
Price is dependent on a number of factors: the quality of the item, the uniqueness of the item, the item's covet factor (totally subjective, of course), the condition of the item, the original selling price, and the current sale prices of similar premier designer items in stores and online.